Planned ticket management

Staying ahead of recurring work is easier with fam. Schedule planned tasks, set reminders, and track progress across all your locations. From HVAC checks and fire extinguisher inspections to regular cleaning or security audits, everything stays organised and easy to follow.

Create templates for common routines or build custom ones that fit your team. Add checklists, notes, and documents to make sure everyone knows what needs to be done.

fam. helps you stay compliant and reduce downtime by keeping recurring tasks on track. Whether it’s monthly, weekly, or once a year, nothing slips through the cracks.

And with filters and reports, you get a clear view of what’s scheduled, what’s overdue, and where action is needed.

Feel free to explore the card and click around. It offers a small preview of the features fam. provides.

Want to see more? We’d be happy to give you a full tour of the platform at your convenience.

ID 
Pending
visit every 4 months (x3)

HVAC

Start date ·  1 July 2025

Planned ticket description:

Triannual HVAC Maintenance Program.

Luo You Barista · Roast & Toast

1
22 Jul 25 11:11

7. Follow-up ticket #130 created

Marcel Sobieski Technician · ServiceZone

1
22 Jul 25 09:41

Marcel Sobieski Technician · ServiceZone

1
22 Jul 25 08:16

5. Check-in

Marcel Sobieski Technician · ServiceZone

1
22 Jul 25 08:01

4. Morning @Luo You! Just letting you know we’re on our way and will be there in 15 minutes.

Milo Bos ServiceZone

1
20 Jul 25 10:12

3. @Luo You Perfect. Thanks for the confirmation! @Marcel Sobieski will be the technician attending the visit.

Luo You Barista · Roast & Toast

1
20 Jul 25 09:43

2. Hello, Tuesday suits us well. See you then.

Milo Bos ServiceZone

1
20 Jul 25 09:20

1. @#004 Amsterdam we would like to schedule our visit this Tuesday to carry out mid-cycle maintenance for your HVAC system. Could you please confirm if this timing works for you? Thank you for your time, and we look forward to your response. Have a great day!

Next visit
1 Nov 25
-
28 Feb 26
Scheduled visits 1 out of 3
Completed visits 1 out of 3
Completed confirmed visits 1 out of 3
Assigned company ServiceZone 

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