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Choose the right question type without digging through a long list. Each question shows the type of answer it collects, and picking one opens a catalogue grouped by what you're asking for: verdicts, dates, choices, numbers, matrices, references, and evidence. Each type includes a line on when to use it. Sections collapse one at a time or all at once, and you can search a long checklist by question instead of scrolling through it.

Write conditions with more confidence. They now check themselves as you go, and the builder tells you when a rule can never match or when every answer already passes it. It also explains why, whether the range starts above where it ends, the option it references was deleted, or it reads a question that comes after the one it controls.

Understand exactly how each ticket's SLA was calculated. Click its priority to see the targets for acceptance, first attendance, and resolution, when each deadline falls, and whether it was met. The calendar underneath shows how each deadline was reached, including the hours and days that counted towards it and those that never do.

Sort tickets, planned work, and costs by up to three fields at once. Each level has its own direction, with labels that match the field, such as Newest first, Highest first, or A to Z.

Your sort configuration is saved in the URL, so it carries over to saved views, bookmarks, and shared links. On mobile, the sort panel stays open while you make changes, making it easier to build the exact order you want.

Translate tickets, planned work, and costs into more than 130 languages. Open any card, choose Translate, and select the language you want. The card and its notes are translated together, so you can read the whole thing in one place.

Your own app language stays pinned at the top as the default, and Show original is always one tap away when you need to switch back.