Ticketing & operations platform
Every ticket.
Every team.
One system.
No sales pitch. Just the product.
Pick a ticket and try it.
What it does
We won't make you scroll through twenty sections explaining what ticketing software is.
We respect your time. Here's a look at what fam. does every day. No static screenshots. Open any card to explore.
Know when it's time to replace
Assets
Some repairs are worth it. Others aren't. See what each asset costs to keep and when replacing it makes more sense.
Know what was actually checked
Checklists
More than a list of ticks. Capture measurements, photos, signatures and the results of every inspection.
Stay ahead of your spending
Yearly budget
Know how much each location has spent, what's left and where the year is heading.
Your operation, at a glance
Dashboards
See what's happening across your operation, from overdue tickets to team workload and spending.
Know what you're paying for
Costs
See every charge in detail, review it and approve it right on the ticket.
Never miss a scheduled visit
Planned tickets
Plan recurring work once. Keep every visit on the calendar, with its own date, checklist and budget.
One team, different languages
10 languages
Everyone can use fam. in their own language. Translate tickets, planned work and costs into more than 130 languages.
Know exactly where things are
Floor plans
Put your areas and assets on the map. Find what you need without walking around looking for it.
Work wherever the job takes you
Any device
At your desk or on site, you get the same fam. experience on your computer and phone.
Make it easy to ask for help
Requester portal
A new laptop, a parking permit or a maintenance issue. Anyone in your organisation can submit a request, free of charge.
Plus
Categories Priorities Assignments Custom SLAs Your own fields Reminders Calendar Drafts & autosave Bulk actions Bookings Check-in by GPS or code Signatures Photos & files Attachments Visitor links Visitor tickets Work permits Isolations Qualifications Prequalification Asset condition Asset status history Downtime history Depreciation Book value Approvals Cost approval chains Multi-currency Locations & areas Time zones Organization profiles Provider coverage Teams Time off hub Comments @mentions Team mentions Reactions Real-time updates Live presence Master search AI summaries Custom views Saved filters Scheduled reports Bookmarks Watched tickets & locations Timeline Public API API keys Webhooks Integrations Spreadsheet import Access control Audit trail Two-factor auth Single sign-on Dark mode
What it costs
One plan. Requesters free, unlimited.
Public pricing. No hidden fees, no surprises.
Requester
Creates tickets
€0
unlimited, forever
Operator
Coordinates work
€30 / seat / month 2 months free
From 0 seats, add as you grow
Admin
Runs the system
€99 / seat / month 2 months free
Minimum 1 seat: whoever sets up the account
