Every ticket. Every team. One system.
fam. is one plan for everybody. Fair seats for the people doing the work, and a free seat for anyone who's only ever submitting a request.
The plan
Ticketing for teams running real operations. Plan work, route requests, manage assets, and prove your service levels.
The seats
Runs the system
2 months free
Runs the system: company setup, users and permissions, billing, request templates, checklists, and locations.
Minimum 1 seat, the founding admin
Coordinates work
2 months free
The people doing the work: tickets, planned cycles, checklists, assets, costs, and SLAs.
From 0 seats, add as you grow
Submits requests
The rest of the team: submit requests, participate in the conversation, and rate the work. Free, always.
Unlimited seats, €0
The receipt
Count the people who will run the system and the people who will work the tickets. Everyone else is free.
1 x €99 + 4 x €30 = €219 / month
Billed monthly through Stripe. Switch to yearly for 2 months free.
Thank you for running ops with fam.
The details
Requester
Free, unlimited
Operator
€30 / seat / month
Everything in Requester, plus
Administrator
€99 / seat / month
Everything in Operator, plus
Fine print, in plain words
One Administrator seat, €99 a month or €990 a year. Operators start at zero, and Requesters are always free, so a one-person operation pays exactly that and nothing more.
Yes. Seat counts flex any time, and billing adjusts through Stripe on the next invoice. No calls, no forms.
Yes. Requesters can submit requests, participate in conversations, receive notifications, and rate completed work, all from their home location plus any location-less forms you create, such as requesting access to an IT system, a new user account, or a parking permit. Unlimited, forever, and no license required.
EUR today. More currencies are coming, and the currency selector on this page will grow as they land.
Yes. Your plan runs to the end of the paid period, then stops. No lock-in, no cancellation fee.
Enterprise
Multi-site portfolios, SSO, and tailored onboarding. We will map your locations, templates, and permissions with you before day one.
Free 30-minute tour
A 30-minute walkthrough with a real person. Times shown in your timezone, ….
1 · The day
2 · The time
REQUESTED
Watch your inbox, we confirm from a human address. If the slot stops suiting you, just reply to that email.
