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Build a clear location structure that keeps assets, tickets, and maintenance aligned.

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ID 
Completed & confirmed · Work done
Priority: Medium

Lucas Bennett Office & Operations Coordinator · Pulse Creative

  Requested ·
2 Feb 26 10:51

Coffee machine leaking water

The main coffee machine in the 5th floor kitchen is leaking from the drip tray area. Someone placed paper towels underneath for now, but it needs to be checked or replaced.

Lucas Bennett Office & Operations Coordinator · Pulse Creative

3 Feb 26 10:21

Avatar of user Lucas Bennett

6. Budget 162-1 approved

Milo Bos ServiceZone

3 Feb 26 09:20

Avatar of user Milo Bos

Lucas Bennett Office & Operations Coordinator · Pulse Creative

2 Feb 26 16:25

Avatar of user Lucas Bennett

4. Thank you for the quick resolution.

Marcel Sobieski Technician · ServiceZone

2 Feb 26 14:04

Avatar of user Marcel Sobieski

3. @Lucas Bennett The leak has been fixed. @Milo Bos Please upload the final cost breakdown.

Marcel Sobieski Technician · ServiceZone

2 Feb 26 12:58

Avatar of user Marcel Sobieski

2. Check-in

Milo Bos ServiceZone

2 Feb 26 11:22

Avatar of user Milo Bos

1. Hello, @Lucas Bennett. Thank you for your request. We have a technician in the area, and as soon as he finishes, he will stop by to fix the issue. He should arrive in about two hours.

Target date
6 Feb 26 10:51
Completed on
2 Feb 26 14:04
Completed in 3 hours
Checked in for 1 hour, 6 minutes
Type Reactive repairs
Category Appliances
Area
Asset
Assigned company ServiceZone 
Current cost 120,00 EUR
Remaining budget 0,00 EUR

Managing multiple sites doesn’t have to be complex. With fam., you can structure and manage all locations in one CAFM/CMMS platform, from single buildings to large portfolios. Sites and areas stay clearly organised and easy to navigate.

Each location brings together tickets, assets, teams, and key information in one place, giving you instant visibility without switching tools. Users can report issues directly from the correct site, so every request is automatically linked and easy to act on.

With clear structure and real-time visibility across locations, fam. helps you coordinate work, prioritise issues, and keep multi-site operations running smoothly.

Want to know more? We’d be happy to give you a full tour of the platform at your convenience.

Site & Area Structure

Organise sites, buildings, and areas in a clear, logical structure.

Location Dashboards

See tickets, assets, and activity for each location in one place.

Location-Based Ticketing

Link requests automatically to the correct site and area.

Location Details & Custom Fields

Store contacts, key information, and custom fields tailored to each location.

Documents & Plans

Attach floor plans, leases, and safety documents to each location.

Multi-Site Visibility

Use filters and reports to track activity and performance across all locations.

Interactive card Arrow indicating interactive content

ID 
confirmed
Work done
Priority: Urgent

Evelyn Baker Knuffel Koala's

  Requested ·
29 Jan 17:35

Report a malfunction

We have an urgent issue with our daycare’s solar panel system, likely due to debris buildup, causing reduced power generation. Please send a technician as soon as possible.

Evelyn Baker Knuffel Koala's

3 Feb 08:40

Avatar of user Evelyn Baker

6. Budget 420-1 approved | Thank you very much for a job well done!

fam. system

2 Feb 11:39

fam.

5. Ticket completion was auto-confirmed

Milo Bos ServiceZone

1 Feb 19:37

Avatar of user Milo Bos

Marcel Sobieski Technician · ServiceZone

30 Jan 11:38

Avatar of user Marcel Sobieski

3. As expected, the issue was caused by debris accumulated on the roof. The debris has been cleared, and the system is now functioning properly. The final cost will be provided shortly.

Marcel Sobieski Technician · ServiceZone

30 Jan 09:44

Avatar of user Marcel Sobieski

2. Check-in | This is a ticket in fam.

Milo Bos ServiceZone

29 Jan 17:54

Avatar of user Milo Bos

1. Set categories, priorities, and custom workflows that match how your team works. Add photos and attachments to each ticket, and streamline communication with internal teams and external vendors so nothing gets missed.

Target date
2 Feb 17:35
Completed on
30 Jan 11:38
Completed in 18 hours
Checked in for 2 hours
Type Built-in filters and reporting give you real-time visibility into response times, SLA compliance, and vendor performance. fam. helps you spot bottlenecks early, improve delivery, and keep tickets resolved on time.
Category Renewable Energy
Assigned company ServiceZone 
Current cost 220,00 EUR
Remaining budget 0,00 EUR

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