Planned maintenance & recurring work
One skipped inspection can undo months of good planning. Tasks drift. Visits get delayed. Assets fail when no one is looking.
fam. brings structure, visibility, and control to planned maintenance, so preventive work actually happens, stays on schedule, and protects your assets before problems turn into downtime.
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Plan. Schedule. Repeat.
- Build recurring work plans with fully flexible frequencies, from daily checks to annual inspections
- Schedule visits directly on the planned ticket so timelines stay clear and consistent
- Keep recurring work running smoothly without rebuilding jobs every time
See planned work
in action
ID
See timeline
Last updated a day ago
Scheduled
visit every
6 months
(x2)
Lifts & Escalators
Clara Jennings
1 ·
1 Jul 26
Planned ticket description:
Perform a safety inspection and maintenance of the escalators to ensure compliance and prevent malfunctions. Please refer to the check-out checklist for detailed tasks.
Dylan Harrington
1
3 Feb 12:46
2. Hi Clara, Thank you for your message. We plan to attend the visit during the week of July 6th to 12th. An exact date will be confirmed closer to the time. Wishing you a great day as well, and thank you for your coordination!
Clara Jennings
1
3 Feb 12:34
1. Hi @Dylan Harrington. As discussed, I’m creating a planned ticket for the biannual escalator maintenance. Please schedule the first visit at your earliest convenience. Wishing you a great day, and thank you for your assistance!
First visit due in 5 months
Scheduled for
6 Jul 08:00
Scheduled visits 1 out of 2
Completed visits 0 out of 2
Completed confirmed visits 0 out of 2
Assigned company ElevateSecure Ltd. ›
Office user Dylan Harrington ›
Total planned ticket cost 0,00 GBP
Total confirmed planned ticket cost 0,00 GBP
Approved
Milo Bos
22 Jan 26 15:30
Budget description:
Budget request for smart thermostat installation raised as a remedial action following a fault discovered during planned HVAC maintenance 25.
One plan. Every visit.
- Manage all visits for a recurring task within a single planned ticket
- Capture notes, outcomes, and costs per visit without losing historical context
- Maintain a clean, auditable record of work over time, not scattered tickets
Remedial cost capture
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See what’s next. Stay compliant.
- Instantly spot upcoming, overdue, or unscheduled visits using filters or calendar views
- Automatically build a complete history of visits, dates, and work performed
- Stay prepared for audits and reviews without extra admin or last-minute effort
30
96.77%
0
0%
1
3.23%
Compliance scorecard
ID
See timeline
Last updated 8 days ago
Work done
Priority: 3
Luo You
25-1-1
22 Jan 26 11:11
All issues related to the thermostat
Replacement and upgrade to a smart thermostat recommended after planned maintenance.
Eric Bell
27 Jan 26 09:18
8. Thank you for doing such a great job. We’re very satisfied with the results.
Marcel Sobieski
26 Jan 26 10:25
7. The job is done, and everything is working perfectly.
Marcel Sobieski
26 Jan 26 08:27
6. Check-in | We have arrived and will begin installing the thermostat shortly.
Luo You
22 Jan 26 16:17
5. That's fine, thank you. Wishing you a pleasant afternoon.
Milo Bos
22 Jan 26 16:11
4. We've ordered a new thermostat, which is expected to arrive on on Sunday. We plan to install it on on Monday morning. @Luo You, could you please confirm if that works for you? Thanks!
Eric Bell
22 Jan 26 16:01
3. Budget 130-1 approved | Thank you @Milo Bos. The budget has been approved. Please share the schedule date as soon as possible.
Milo Bos
22 Jan 26 15:30
2. Budget 130-1 requested and assigned to Eric Bell
Milo Bos
22 Jan 26 11:51
1. Thank you for the ticket, @Luo You. We’ll begin preparing right away, and you can expect the quotation for the new thermostat later today.
Target date
30 Jan 26 11:11
Completed on
26 Jan 26 10:25
Completed in
4 days
Checked in for 2 hours
Type Reactive repairs
Category HVAC
Area
Current cost 470,00 EUR
Remaining budget 0,00 EUR
Find issues. Follow through.
- Create follow-up tickets directly from planned visits when issues are discovered
- Track remedial work separately while keeping it linked to the original plan
- Make sure planned maintenance leads to action, not just checked boxes
Follow-up remedial work
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Elevate your
facilities management
Why wait to take the first step toward smarter facilities management? What you see here only scratches the surface of what fam. can do. To experience the full power of the platform, you need to see it in action.
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