Planned ticket management

Staying on top of recurring tasks in facilities management is simple with fam. Schedule planned maintenance, inspections, and service tasks across all your locations in one CAFM/CMMS platform. From HVAC system checks and fire extinguisher inspections to routine cleaning, security audits, and asset maintenance, everything stays organized, visible, and easy to follow.

Add detailed checklists, notes, and supporting documents to ensure teams, vendors, and service providers know exactly what needs to be done and when. Improve collaboration and reduce errors across departments and locations.

fam. helps your organization stay compliant, manage assets efficiently, and minimize downtime by keeping all recurring tasks on track. Whether activities are monthly, weekly, or annual, nothing slips through the cracks and every requirement is met on time.

With built-in filters and reports, you gain real-time visibility into scheduled, completed, and overdue work orders, enabling you to spot issues early and take action before they impact performance or compliance.

Want to know more? We’d be happy to give you a full tour of the platform at your convenience.

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ID 
Pending
visit every 4 months (x3)

HVAC

Start date ·  1 Dec 25

Planned ticket description:

Triannual HVAC Maintenance Program.

Luo You Barista · Roast & Toast

1
22 Dec 25 11:11

Avatar of user Luo You

7. Follow-up ticket 130 created

Marcel Sobieski Technician · ServiceZone

1
22 Dec 25 09:41

Avatar of user Marcel Sobieski

Marcel Sobieski Technician · ServiceZone

1
22 Dec 25 08:16

Avatar of user Marcel Sobieski

5. Check-in

Marcel Sobieski Technician · ServiceZone

1
22 Dec 25 08:01

Avatar of user Marcel Sobieski

4. Morning @Luo You! Just letting you know we’re on our way and will be there in 15 minutes.

Milo Bos ServiceZone

1
20 Dec 25 10:12

Avatar of user Milo Bos

3. @Luo You Perfect. Thanks for the confirmation! @Marcel Sobieski will be the technician attending the visit.

Luo You Barista · Roast & Toast

1
20 Dec 25 09:43

Avatar of user Luo You

2. Hello, on Monday suits us well. See you then.

Milo Bos ServiceZone

1
20 Dec 25 09:20

Avatar of user Milo Bos

1. @#004 Amsterdam we would like to schedule our visit this on Monday to carry out mid-cycle maintenance for your HVAC system. Could you please confirm if this timing works for you? Thank you for your time, and we look forward to your response. Have a great day!

Next visit
1 Apr 26
-
31 Jul 26
Scheduled visits 1 out of 3
Completed visits 1 out of 3
Completed confirmed visits 1 out of 3
Assigned company ServiceZone 

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