Ticket management

Handling tickets in facilities management doesn’t have to be messy. With fam. you can log, assign, and track tickets across teams and locations. Whether it’s a leaking pipe, HVAC malfunction, or IT issue, everything stays organized and easy to manage within one CAFM/CMMS platform.

Set up categories, priorities, and custom workflows that match how your team really works. Add attachments, photos, and notes to each ticket so nothing gets lost, and streamline communication between your internal teams and external vendors or service providers.

Need more than just facilities? fam. is flexible enough to support cleaning, IT, H&S, or any kind of reactive work across your business. One system with endless uses.

And with built-in filters and reports, you gain real-time insights into performance, spot bottlenecks early, and ensure every ticket is resolved on time while meeting your SLA targets.

Want to know more? We’d be happy to give you a full tour of the platform at your convenience.

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