Vendor and team management

Stay in control of vendors, contractors, and internal teams with fam., a CAFM/CMMS platform designed to simplify people management. As a complete service provider management software, it helps you assign the right company to the right trade category, track SLAs, and centralize all communication inside each ticket. No more chasing scattered emails or phone calls, thanks to a robust notification system that works in the app, by email, and with push alerts.

Every maintenance ticket can be rated, giving you measurable insight into vendor performance and service quality. Vendor compliance is built in, so certifications, insurance policies, and contracts stay current and accessible. Custom assignments ensure the right providers handle the right tasks, while team management tools give you visibility into activity feeds, tickets, and budgets for every user. You can instantly see who is working on what and where feedback is pending, ensuring accountability and efficiency across your facilities operations. With fam., you gain a clear, transparent view of people, providers, and performance in one platform.